It looks like you're new here. If you want to get involved, click one of these buttons!
I've installed the latest version of Pattern Paint. The program opens and shows the example patterns. When I connect the LED strip (WS2812) and BT controller to the computer, the LED strip flashes every LED for a split second then goes dead. After reading through some other discussions, I looked to see if the computer was recognizing the controller - it is not. I followed the instructions on the trouble shooting page to reset the controller. Again, the LED strip flashed, then went dead. The computer gave a notice that it did not recognize the device plugged into the USB port. Pattern Paint still shows no controller.
I tried this on two computers, one running Windows 8 and one running Windows 10. Same problem on both computers.
Any thoughts? Thank you for your help